I was really happy and impressed with the advice from Seraphus. The letters were clear and self-explanatory. They provided me with clear guidance throughout the asylum process, and that guidance gave me inner confidence because I did not have it to start with. Their advice, especially for the interview, was very good. The advice that the interview should be audio-recorded was, in hindsight, very important. What was good about Seraphus was that they provided advice and left you to make your own decision, but they gave the advice in a way that made it important and I followed it. It was by following Seraphus that I got success. They also provided professional and experienced interpreters, which helped me through the asylum process.