24/06/13 18:28 Filed in: About Seraphus | Testimonials
Even though this letter is relatively small, the "Thank You" is not diminutive at all. Eventually, I have a moment to translate into words my heartfelt appreciation for your great assistance and support during my asylum claim interview processes. Your experiences, knowledge and low key manner as well as your attention to details and soothing competencies has given me a high sense of comfort that I desperately needed during such difficult time and turned the whole processes a positive experience. Otherwise it would have been devastating for both my family and my personal live. I never felt overlooked or my case neglected at any time. You responded to every query I had in a timely manner with patience and compassion. In addition, you had clearly and concisely clarified to me what needed from my side, when, and most significantly why. You will at all times have my uppermost regards and recommendations. I will always have your data at hand for whomever I may come across that need such assistance. With my heartfelt thanks and appreciation, and have a wonderful summer.
20/06/13 18:26 Filed in: About Seraphus | Testimonials
The service has been excellent. I was very glad I was provided with an interpreter in the language of my tribe. Also whenever I was given an appointment I was seen on time and every question I asked was answered very well. Thank you.