Firstly, I wanted to say that I was very happy about my experience in the office. I always felt welcome and well respected. I also was very delighted with the way my caseworker handled my case, she felt more like a sister to me, in respecting me and making me feel comfortable to talk about my case. I wish to thank Seraphus so much for all their help in making my case successful.


My caseworker has done a great job for me and I cannot complain of the service I received at all. The job was unlike any service I have received at other firms. Things were explained to me clearly and it was easy for me to understand your advice

Amira Omer Ibrahim Elhaj

You have been excellent and I have liked the work that I have received at Seraphus. The correspondence is punctual, detailed and helpful. I have enjoyed the service of Seraphus and I am thankful for their help.

Siripan Haworth

I’d like to say that you have done a great job. Everything has been conducted very smoothly and quickly and thank you very much for helping me.

Ali Mustafa Baraka

Even though this letter is relatively small, the "Thank You" is not diminutive at all. Eventually, I have a moment to translate into words my heartfelt appreciation for your great assistance and support during my asylum claim interview processes. Your experiences, knowledge and low key manner as well as your attention to details and soothing competencies has given me a high sense of comfort that I desperately needed during such difficult time and turned the whole processes a positive experience. Otherwise it would have been devastating for both my family and my personal live. I never felt overlooked or my case neglected at any time. You responded to every query I had in a timely manner with patience and compassion. In addition, you had clearly and concisely clarified to me what needed from my side, when, and most significantly why. You will at all times have my uppermost regards and recommendations. I will always have your data at hand for whomever I may come across that need such assistance. With my heartfelt thanks and appreciation, and have a wonderful summer.

Abbas Hamza

The service was excellent overall I am very happy. When I was given appointments I was seen promptly and advice was give fully. I wasn’t disappointed by anything. The way the information was communicated to me was perfect and if wanted advice about a particular issue in my case I got more than I expected. Thank you.

Alsadieg Modawi and Family

First of all I received really good service from Seraphus. They were always in communication with me throughout the case and everything was explained to me so I understood what was happening. The process was comfortable and everything went smoothly with my family’s application for entry clearance. I will definitely use Seraphus again for any future applications I need to make.

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